Unique Industries, Inc. Orders (US)
Terms & Conditions
Effective Date (last updated): January 1, 2018
New Accounts – $300; Existing Accounts – $100
Net 30 Days. No Cash Discounts on Cash-in- Advance or Credit Card orders. We accept Visa, Mastercard and American Express. Maximum order $2500. Sorry, but we do not accept COD orders.
Freight is prepaid to destinations within the continental United States, or to port of embarkation on orders of $500.00 or more, at the published prices. For prepaid shipments, we reserve the right to select the carrier. Requests for non-standard shipping (overnight air, express, etc.) must be submitted to Customer Service in writing (FAX or email) – no exceptions. Any excess freight charges due to the customer’s designation of a specific carrier or non-standard service will be added to the invoice.
Start Ship Date:
We do not guarantee that your order will ship by the “Start Ship” date requested, and will not accept liability for any loss resulting from any such delay, including but not limited to where due to high volume of orders, credit holds restricting the order from being released/processed, and/or transit delays due to weather.
All orders are subject to approval, verification, and entry into our system. We reserve the right to reject or hold an order in the event any discrepancy (including but not limited in regards to pricing and/or inventory) arises prior to approval, verification, and entry of such order, including but not limited to where such discrepancy is the result of an error or scheduled system update by us.
Actual product details (including but not limited to colors) may vary slightly from the images appearing on the Platform. Please refer to our print catalog or contact us to verify product details.
We reserve the right to request a freight contribution from our customers if the freight exceeds 10% of the order value.
F.O.B. Blairs, Virginia
No returns will be accepted without written authorization from our Customer Service Department. Unauthorized material will not be accepted and will be returned to the sender COLLECT. To send returns, you must contact Customer Service and receive authorization, at which point you will be provided with a Return Merchandise Authorization number (RMA#). This RMA# must be clearly indicated on all returned cartons. Returns are subject to a 15% re-stocking fee. Upon receipt of authorized returns, merchandise will be counted, verified, and a credit memo issued.
Any Billing and Shipping errors, as well as any Shortages, must be reported to the Customer Service Department within ten (10) days of receipt of goods. External Shortages and/or damages must be noted on Bill of Lading. If Bill of Lading is signed complete, no credit will be issued. Any errors on invoices must be reported within five (5) days of receipt of invoice. Deduction without notice will NOT be allowed. Please be sure to verify the number of cartons before signing for goods received from freight companies.
Unique Industries, Inc., does its best to accommodate “add-ons” to orders already submitted and processed into our system. If timing does not allow, the customer must create a “new order,” and the minimum order and “freight policy” will apply.
Deductions without notice will not be allowed.
ADVERTISING FOR LICENSED PRODUCTS:
The use of promotional, advertising or website material depicting a licensed character is prohibited without approval from the appropriate licensor. Unique Industries will assist its Customers in obtaining the required approval.
All Designs are copyrighted by Unique Industries, Inc., unless otherwise noted. All Rights Reserved.
Prices subject to change without notice. We are not responsible for typographical errors.
Online Ordering Platform
Effective Date (last updated): November 30, 2018
YOU UNDERSTAND THAT BY SIGNING UP FOR AND USING THE PLATFORM, YOU ARE AGREEING TO BE BOUND BY THESE TERMS REGARDLESS OF WHETHER OR NOT YOU SUMBIT AN ORDER WITH US. IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR USE THE PLATFORM, AND SHOULD IMMEDIATELY NOTIFY WEBMASTER@FAVORS.COM TO SUSPEND/REVOKE YOUR ACCESS TO THE PLATFORM GOING FORWARD. BY AGREEING TO THESE TERMS ON BEHALF OF A LEGAL ENTITY: (A) YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY AND ANY REPRESENTATIVES IT ALLOWS TO ACCESS THE PLATFORM TO THESE TERMS; (B) SUCH ENTITY IS RESPONSIBLE FOR ANY BREACH OF THESE TERMS BY ANY OF ITS REPRESENTATIVES; AND (C) “YOU” AND “YOUR” AS USED HEREIN WILL REFER AND APPLY TO THAT ENTITY AND THE PERSONS THAT ACCESS THE PLATFORM ON ITS BEHALF.
Copyright Protection Notice
The contents of the Platform are subject to copyright protection. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution, or storage of part or all of the contents of the Platform in any form is prohibited. Your access to this Platform should not be construed as granting, by implication, or otherwise, any license or right to use any trademarks appearing on the Platform without the prior written consent of the trademark owner.
To access the Platform you will be required to provide registration details including a unique Username and Password to establish a registered account (“Registered Account”). A Registered Account can only be established by a customer of Unique who provides a unique Username and Password. Use of your Username and Password to access your Registered Account is strictly limited to you, and you are solely responsible for protecting your own Username and Password.
IF FOR ANY REASON WE SUSPECT THAT YOUR REGISTERED ACCOUNT IS BEING ACCESSED AND/OR USED BY A PERSON OR ENTITY OTHER THAN YOU, WE RESERVE THE RIGHT TO RESTRICT, SUSPEND, AND/OR TERMINATE YOUR REGISTERED ACCOUNT AND/OR YOUR ABILITY TO ACCESS AND USE THE PLATFORM AND ANY OF ITS RESOURCES.
You hereby confirm and agree that any information that you may provide Unique, including these registration details, through this Platform, will be true, accurate, complete, and not in any way misleading, and will not violate any law. You also agree that any such information will be updated by you promptly as and when necessary to ensure that it remains at all times true, accurate, complete, not in any way misleading, and will not violate any law. If for any reason the information is not true, accurate, complete, and/or is misleading or violates a law, or Unique suspects this to be the case, we hereby reserve the right to restrict, suspend, and/or terminate your Registered Account and/or your ability to access and use the Platform and any of its resources.
License to Use Platform
NEITHER THE PLATFORM, NOR ANY PORTION OF THE PLATFORM, MAY BE REPRODUCED, DUPLICATED, COPIED, SOLD, RESOLD, VISITED, OR OTHERWISE EXPLOITED FOR ANY COMMERCIAL PURPOSE WITHOUT EXPRESS WRITTEN CONSENT OF UNIQUE.
While Unique endeavors to ensure that the Platform is normally available 24 hours a day, we shall not in any way be liable if for any reason the Platform is unavailable at any time or for any period. Access to the Platform may be suspended temporarily and without notice in the case of system failure, maintenance, repair, or for reasons beyond Unique’s control.
Special Order Instructions or Requests; Notes
You expressly agree and understand that Unique in no way represents or guarantees that Unique will receive or review any notes, special order instructions, or requests submitted to Unique through the Platform (including via the “Note” or “Notes” fields).
Limitations of Liability
The information on this Platform is provided to you free-of-charge, and you acknowledge that it would be unreasonable to hold us liable for any data you collect, download, view, link to, or read on or from this Platform. While we endeavor to ensure that the information on this Platform is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the Platform remains available or that the material on this website is kept up-to-date. Your use of the Platform is at your sole risk. The Platform is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory, and to the maximum extent permitted by applicable law we exclude all representations, warranties, and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose, and the use of reasonable care and skill). Unique’s liability is limited and excluded to the maximum extent permitted under applicable law. You expressly understand and agree that Unique shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary loss or damage arising under these Terms or in connection with our Platform, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, use, data, income, revenue or anticipated savings resulting from the use of or inability to use the Platform. However, nothing in these Terms shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.
We may revise these Terms from time to time. Please check this page for revisions.
This disclaimer constitutes the entire agreement between you and us in relation to your use of our Platform, and supersedes all previous agreements in respect of your use of this Platform
Privacy and Security Policy
Effective Date (last updated): March 1, 2018
What Personally Identifiable Information Will Be Collected?
While using the services provided on this Platform, you may be asked to submit certain personally identifiable information, such as your name, title, email address, phone number, and order details, as well as your company’s name, and address (collectively, “Personally Identifiable Information”). We do not collect any credit card information through the Platform. We use your name and email address for product delivery and online email confirmation purposes. We may collect and use Personally Identifiable Information for the purpose of providing you with promotional offers and additional product-related content via email newsletters. We will first ask for your consent, and you will always have the option of removing yourself from any e-newsletter list. Unique does not share your email address or any other Personally Identifiable Information with any third parties, except certain third party service providers where solely for our own business purposes, such as customer account evaluation, order fulfillment, or to provide services to us. These service providers may have access to Personally Identifiable Information only as needed to perform their functions. For information on Vendor’s use of collected information, please refer to the Vendor Policy.
What Tracking Information Is Collected?
A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Platform may not function properly if the ability to accept cookies is disabled. Cookies are required to properly use the Platform. Cookies are used to record current session information, but permanent cookies are not used.
How Unique Stores Its Data
Unique uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our Platform, including but not limited to Vendor. The technical processing and transmission of data, including that which has been provided by you, may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We take reasonable steps to protect your information and data that has been transmitted to us through the Platform, and to protect such information and data from loss, misuse, unauthorized access, disclosure, alteration or destruction. You should keep in mind, however, that no internet transmission is 100% secure or error-free, and you should therefore take special care in deciding what information you send to us via the Platform, e-mail, or other electronic means.
Information Sharing and Disclosure
Links to Third Party Sites
The Platform may, from time to time, contain links to external websites. Unique encourages you to review the privacy and security policies of any externally linked websites that may be accessed through our Platform. Unique assumes no responsibility or liability for the information, collection or disclosure practices of any external websites that you access through the Platform. Please check the privacy policies of these external websites before you submit any Personally Identifiable Information or other information to them.
Changes to the Unique Policy
Unique reserves the right to amend the Unique Policy at any time and from time to time. You should check the Unique Policy each time you use the Platform to determine if any changes have been made. If you use the Platform after the amended Unique Policy has been posted, you will be deemed to have agreed to the amended Unique Policy.
Unique does not knowingly collect information from children under the age of 13 through the Platform. If you are under the age of 13, please do not provide any information through the Platform. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce the Unique Policy by instructing their children to never provide any information on this Platform or any other web site without their permission. If you have reason to believe that a child under the age of 13 has provided information to Unique through the Platform, please contact us by phone at 215-336-4300 or 800-888-0559, or by email at firstname.lastname@example.org, and we will endeavor to delete that information from our databases.
How Do I Change My Information or Opt Out?
If you wish to change the information submitted to Unique through the Platform, or no longer wish to receive communications from Unique, please send an email to email@example.com. Be sure to include your email, name, company name, and clear statement of your request so we can confirm that the requested changes are made or confirm that you are removed from our system.